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SARS-CoV-2, a novel coronavirus, was first identified as the cause of an outbreak of respiratory illness in Wuhan, Hubei Province, China in 2019. There are many coronaviruses, all of which typically cause respiratory disease in humans. The World Health Organization (WHO) named the disease caused by SARS-CoV2 “COVID-19.” (To eliminate potential for confusion with a different coronavirus, SARS-CoV, these FAQs refer to SARS-CoV-2 as “the virus that causes COVID-19” or “COVID-19”). On March 11, 2020, WHO declared COVID-19 a pandemic due to the number of countries affected by its rapid spread.

COVID-19 can cause mild to severe respiratory illness with symptoms of fever, cough, and difficulty breathing. Other symptoms may include muscle aches/pains, fatigue, and decrease in appetite. According to CDC, headache, confusion, rhinorrhea, sore throat, hemoptysis, vomiting, and diarrhea have also been reported, but are less common (<10%). -Preliminary information suggests older adults and people with underlying health conditions or compromised immune systems are at higher risk of severe illness from this virus. CDC believes that symptoms of COVID-19 begins between 2 and 14 days after exposure.

While the initial transmission is believed to have been animal-to-person spread, COVID-19 is now spreading from person-to-person. This is thought to occur via respiratory droplets produced when a person infected with the virus coughs or sneezes, the same way flu and other respiratory illnesses spread. The virus that causes COVID-19 can also be transmitted if people touch surfaces and objects with the virus on it

It is still unknown exactly when a person infected with SARS-CoV-2 can spread the virus and infect other people. People with COVID-19 spread the most when they are showing symptoms of COVID-19, but people who are infectious but asymptomatic for COVID-19 are able to spread and may account for up to 25% of total COVID-19 infections. People who eventually develop symptoms of COVID-19 are believed to be able to spread the virus up to 48 hours prior to developing any symptoms.

We’re taking the following precautions on the job:

• Wear a face covering
• Wash hands frequently for 20 seconds using soap and water or use at least 60% alcohol-based sanitizer as described on side 2
• If you learn that anyone in the home is sick or quarantined leave immediately and don’t perform services
• Stay at least 6-feet (2-meters) apart from anyone in the home and don’t shake hands
• Minimize touching surfaces and exchanging items
• If possible, take and process payment over the phone

View more advice we’re following from NYS by clicking here.

These frequently asked questions and others can be found on the NYS website or by clicking here.

Do you own a business? Click here to view helpful information from the CDC.